Welcome to Laine Collections. By accessing or using our website, you agree to the terms and conditions outlined below. Please read these Terms of Service carefully before using our website or placing an order.

GENERAL

Laine Collections reserves the right to update, modify, or replace these Terms of Service at any time without prior notice. Any changes will be posted on this page.

By continuing to use our website after changes are posted, you agree to the updated terms.

PRODUCTS & AVAILABILITY

We make every effort to display our products, colors, sizes, descriptions, and images as accurately as possible.

However, colors may appear differently depending on your device or screen settings.

Product availability is not guaranteed. Items may sell out at any time, and most sold-out items may not be restocked.

Laine Collections reserves the right to limit quantities or discontinue products without notice.

PRICING

All prices are listed in U.S. dollars unless otherwise stated.

Laine Collections reserves the right to change product prices, promotions, discounts, or availability at any time without prior notice.

We reserve the right to correct pricing errors, including errors caused by technical or typographical issues.

ORDERS & PAYMENTS

By placing an order, you agree to provide accurate and complete billing, shipping, and contact information.

All orders are subject to acceptance and availability.

Laine Collections reserves the right to refuse, cancel, or limit any order for reasons including, but not limited to:

• Product availability

• Pricing or listing errors

• Suspected fraudulent activity

• Incorrect customer information

• Unusual or excessive ordering activity

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

SHIPPING

Orders are generally processed and shipped within 1–3 business days.

Shipping times begin after your order has been processed and shipped. Delivery times are estimates and may vary depending on the carrier, destination, holidays, weather, customs, or circumstances outside of our control.

For complete shipping information, please review our:

[ VIEW SHIPPING & DELIVERY POLICY ]

RETURNS & EXCHANGES

Eligible items may be returned for store credit within 14 days of delivery.

Final Sale items cannot be returned or exchanged.

Approved returns are issued as store credit only. Original shipping charges are non-refundable.

For complete information, please review our:

[ VIEW RETURNS & EXCHANGES POLICY ]

CUSTOMER RESPONSIBILITY

Customers are responsible for providing accurate shipping and contact information when placing an order.

Laine Collections is not responsible for orders that cannot be delivered because of an incorrect or incomplete address provided by the customer.

WEBSITE USE

You agree to use the Laine Collections website only for lawful purposes.

You may not use our website to:

• Violate any applicable law or regulation

• Attempt to gain unauthorized access to our website or systems

• Interfere with the operation or security of our website

• Use our website for fraudulent or unlawful activity

• Copy, reproduce, or misuse our content without permission

INTELLECTUAL PROPERTY

All content on the Laine Collections website, including but not limited to logos, photographs, graphics, product images, text, designs, and branding, is owned by or licensed to Laine Collections unless otherwise stated.

Content may not be copied, reproduced, distributed, modified, or used for commercial purposes without written permission from Laine Collections.

THIRD-PARTY SERVICES

Our website may use third-party services to process payments, provide shipping services, analyze website activity, or support other website functions.

These third-party services may have their own terms and policies, which may apply to your use of their services.

Yes. Your Terms of Service are solid for the store itself, but they do not currently contain the SMS marketing terms Shopify is asking for.

I’d add one new section right before “THIRD-PARTY SERVICES.” You can paste this:

SMS MARKETING TERMS

By providing your mobile phone number and opting in to receive SMS marketing communications from Laine Collection, you agree to receive recurring automated promotional and marketing text messages, including special offers, new arrivals, promotions, cart reminders, and other store updates.

Consent to receive marketing text messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply.

You may opt out of SMS marketing at any time by replying STOP to any marketing text message. After opting out, you may receive a confirmation message. For assistance, reply HELP or contact us at info@lainecollections.com.

Carriers are not liable for delayed or undelivered messages. Your participation in our SMS program is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

We may modify or discontinue our SMS marketing program at any time, subject to applicable law.

One other thing I caught: throughout your Terms you use “Laine Collections” with an s, but your store/brand is “Laine Collection.” I would change all of those to Laine Collection so the legal/business information matches what you're submitting to Shopify.

Also, at the bottom of what you pasted, your Privacy Policy footer link appears to point to /pages/terms-and-conditions, while the SMS registration screenshot showed Shopify using /policies/privacy-policy. Make sure customers are being sent to the actual current Privacy Policy.

Once you add the SMS section to the Terms and the SMS language we added to the Privacy Policy, we can go back to that SMS registration screen and continue.

WEBSITE ACCURACY

We make reasonable efforts to ensure that information on our website is accurate and current. However, we do not guarantee that all information, descriptions, pricing, availability, or other website content will always be complete, accurate, or error-free.

We reserve the right to correct errors and update information at any time.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Laine Collections is not responsible for losses or damages arising from circumstances beyond our reasonable control, including shipping carrier delays, weather events, customs delays, technical issues, or other circumstances outside our control.

CONTACT US

If you have questions about these Terms of Service, please contact us.

Email: info@lainecollections.com

Customer Care Hours:
Monday–Friday, 8:00 AM–5:00 PM CST

Thank you for choosing Laine Collections. We truly appreciate your business and support.