Privacy Policy

Last Updated: August 25, 2026

At Laine Collections, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, create an account, place an order, contact us, or otherwise interact with our store.

This Privacy Policy explains what information we may collect, how we use it, and the choices you may have regarding your information.

INFORMATION WE COLLECT

When you shop with Laine Collections or interact with our website, we may collect information such as:

  • Your name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase information

  • Account information

  • Information you provide when contacting Customer Care

  • Information you provide through forms on our website

We may also automatically collect certain information when you visit our website, such as your device type, browser information, IP address, pages viewed, and information about how you interact with our website.

HOW WE USE YOUR INFORMATION

We may use the information we collect to:

  • Process and fulfill your orders

  • Process payments

  • Ship your purchases

  • Provide order confirmations and shipping updates

  • Communicate with you about your orders

  • Respond to customer service requests

  • Maintain and manage your customer account

  • Improve our website, products, and customer experience

  • Prevent fraud, unauthorized transactions, or other misuse

  • Send marketing communications when you have chosen to receive them

  • Comply with applicable legal requirements

ORDER AND PAYMENT INFORMATION

When you place an order, information necessary to complete your purchase is processed through our ecommerce and payment service providers.

Laine Collections does not need your full payment card information to provide customer service. Payment information is handled by the payment provider used during checkout according to that provider's privacy practices.

EMAIL AND TEXT COMMUNICATIONS

If you choose to receive marketing emails or text messages from Laine Collections, we may use your contact information to send promotional messages, new-arrival announcements, special offers, or other updates.

You may unsubscribe from marketing emails by using the unsubscribe option included in the message.

For text messages, you may opt out according to the instructions provided in the message.

Transactional messages related to your orders, such as order confirmations and shipping notifications, may still be sent when necessary to complete your purchase.

COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand how visitors use our website, and improve your shopping experience.

Some technologies may also be used for analytics, personalization, or advertising purposes.

You may be able to manage certain cookie preferences through your browser or available website settings. Disabling certain cookies may affect how some features of our website function.

HOW WE SHARE INFORMATION

We may share information with service providers that help us operate our business, such as providers involved in:

  • Website and ecommerce services

  • Payment processing

  • Order fulfillment and shipping

  • Customer support

  • Email or text communications

  • Website analytics

  • Marketing and advertising

These service providers receive information only as reasonably necessary to provide their services to us.

We may also disclose information when required by law, to protect our rights, prevent fraud, or protect the safety of our customers, business, or others.

DATA SECURITY

We take reasonable measures to protect the personal information we maintain.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

YOUR PRIVACY CHOICES

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to request access to, correction of, or deletion of certain personal information, subject to applicable law.

You may also have choices regarding marketing communications and certain cookies or tracking technologies.

To make a privacy-related request, please contact us using the information below.

CHILDREN'S PRIVACY

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services.

Laine Collections is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the top of this policy.

CONTACT US

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Laine Collections
Email: info@lainecollections.com

Customer Care Hours:
Monday–Friday, 8:00 AM–5:00 PM CST

Thank you for trusting Laine Collections.