Return & Exchanges Policy

At Laine Collections, we want you to feel confident when shopping with us. Please review our policy carefully before placing your order.

RETURN ELIGIBILITY

Eligible items may be returned for store credit within 14 days of delivery.

To be eligible for a return, items must be:

Items that do not meet these requirements may not be accepted.

The following items are non-returnable and cannot be exchanged:

For hygiene and safety reasons, these items are Final Sale and are not eligible for return or exchange.

Laine Collections does not offer refunds to the original form of payment for eligible returns.

Approved returns will be issued as store credit only.

Final Sale items cannot be returned or exchanged.

Final Sale items will be clearly identified on the product page or at the time of purchase.

We do not offer direct exchanges.

If you need a different size or style, you may return an eligible item for store credit and use that credit toward a new purchase.

If your item arrives damaged, please contact us at info@lainecollections.com before returning the item.

Please include:

Our Customer Care Team will review your request and provide instructions for the next steps.

Please carefully review each product description, size chart, fabric details, and fit information before placing your order.

Some styles may have little to no stretch, so please pay close attention to the product details when selecting your size.

If you have questions about sizing, fit, or a product before placing your order, our Customer Care Team is happy to assist.

Customer Care Hours:
Monday–Friday, 8:00 AM–5:00 PM CST

Email: info@lainecollections.com

Thank you for choosing Laine Collections. We truly appreciate your business and support.